Customer support software for every industry
Chatwoot offers industry-ready workflows for regulated, high-volume, and on-the-go teams. Each page maps real customer conversations to omnichannel inboxes, Captain AI, automations, and deployment options.
Healthcare
Secure patient messaging with audit trails, multilingual replies, and care team routing.
ExploreInsurance & Fintech
Compliant support with audit logs, SSO, dispute desks, and self-hosting for data residency.
ExploreE-commerce
Support buyers with WhatsApp, IG, order visibility, and WISMO automation.
ExploreMarketplaces & Platforms
Multi-brand inboxes with buyer-seller dispute handling and role-aware routing.
ExploreB2B SaaS
Lifecycle success with tiered SLAs, account context, and AI-assisted replies.
ExplorePublic Sector
Transparent, auditable constituent support with self-hosting and open-source control.
ExploreEducation
Student services with multilingual support, campus routing, and self-service.
ExploreBeauty & Wellness
Bookings, follow-ups, and memberships without phone tag across chat and SMS.
ExploreLocal Businesses
Neighborhood support on WhatsApp, SMS, and chat with canned responses and shared context.
ExploreAutomotive & Logistics
Coordinate test drives, deliveries, and dealer networks with real-time updates.
ExplorePharmacies
Manage refills, reminders, and patient messaging with access controls and audit logs.
ExploreManufacturing
Dealer, distributor, and plant support with warranty tracking and a traceable conversation record.
ExploreRetail
Store and curbside support with inventory checks and omnichannel messaging.
ExploreTravel & Hospitality
Guest messaging for bookings, check-ins, and in-stay requests with proactive updates.
ExploreFood & Restaurants
Takeout orders, table reservations, and delivery support across WhatsApp, Instagram, and chat.
ExploreReal Estate
Lead capture, property inquiries, and viewing follow-ups across WhatsApp, chat, and email.
ExploreLogistics & Delivery
Shipment tracking, dispatch coordination, and last-mile support across WhatsApp, SMS, and chat.
ExploreTelecom & ISPs
Billing inquiries, outage alerts, and plan management with account context and proactive updates.
ExploreNon-profits & NGOs
Donor engagement, volunteer coordination, and beneficiary support on an open-source platform.
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