Solutions
Customer support solutions by company size
Chatwoot fits teams that start lean, scale with governance, or need enterprise controls. Pick the workspace that matches your stage; every one runs on the same omnichannel inbox, with Captain AI on paid plans and your choice of managed cloud or self-hosting.
Startups
Startups
Launch support in days with open-source control, Captain drafts, and routing you can tweak without engineers.
- Open-source or cloud, switch when you need
- Captain drafts and translations on paid plans
- Bots and canned responses without breaking speed
Explore Startups
Growth
Growing teams
Layer SLAs, automations, and governance as headcount and volume climb, without replatforming.
- SLA policies and routing by label and tier
- Captain everywhere, human-reviewed
- SSO, audit logs, and custom roles on Enterprise
Explore Growing teams
Enterprise
Enterprise
Managed cloud or self-hosting in your own VPC or data center, with custom roles and audit logs on the Enterprise plan.
- SSO/SAML and custom permission sets
- Audit logs and per-inbox access
- Self-hosted Enterprise Edition for SSO and SLA
Explore Enterprise