Autonomous AI Insights & Intelligence for Your Business
Ingest chat streams from Facebook Messenger, Super Chat, and Super API. Business AI automatically analyzes won deals, diagnoses lost opportunities, attributes ad ROI, and uncovers actionable customer intelligence across your entire sales pipeline.
How Data Flows into Business AI Intelligence
Cleans, normalizes, and streams live social chats and order events directly to Business AI.
NLP analysis, intent classification, attribution matching & revenue modeling.
Won/Lost cases, ad ROAS, pipeline velocity, objection patterns & demographics.
9 Core Functions of Business AI Insights
Everything you need to analyze sales, diagnose objections, allocate ad budgets, and accelerate revenue conversion across every social channel.
Won Cases
Track verified closed deals, total revenue realized, and top-closing reps.
Lost Cases
Diagnose drop-offs, abandoned chats, and exact points of customer exit.
Won Per Ads Usage
Attributed revenue & true ROAS by Facebook, TikTok, and Line campaigns.
Pending Deals
High-intent chats in-flight, awaiting bank slip, or ready for instant follow-up.
Top Rejection Reasons
AI-categorized customer objections: pricing, delivery, COD, or out-of-stock.
Customer Demographics
Age distribution, gender ratios, top purchasing provinces, and buying power.
Sales & Interactions
Hour-by-hour sales velocity, response speed correlation, and peak traffic hours.
Pipeline Analysis
5-stage funnel velocity: Inquiry ➔ Cart ➔ Quotation ➔ Slip ➔ Won Order.
Conversation Insights
Sentiment radar, buyer urgency detection, and FAQ keyword trend analysis.
Know exactly why deals close — and why they drop off
Never lose another customer in the chat queue. Business AI continuously classifies won transactions, flags abandoned conversations for re-engagement, and tracks in-flight pending orders with high closing probability.
- Won Cases Tracking: Immediate reconciliation with bank slip verification and checkout receipts.
- Lost Case Diagnostics: AI pinpoints the exact customer drop-off message and price resistance point.
- Pending Deals Radar: Automated reminders for buyers who promised to pay or requested account details.
Directly connect every ad dollar to won chat revenue
No more guessing which ads bring tire-kickers and which generate actual cash. Business AI matches incoming chats to click IDs, UTM tags, and ad creatives, showing true ROAS and won orders per campaign.
- Won Per Ads Calculation: Exact revenue and won deals attributed directly to specific ads.
- Multi-Network Attribution: Seamless tracking across Meta (Facebook & Instagram), TikTok, and Line LAP.
- Fatigue Alerting: Real-time warnings when an ad creative's won rate drops below baseline.
Pinpoint rejection causes and demographic buying profiles
Turn lost sales into actionable improvements. Natural Language AI reads thousands of chat objections automatically, while demographic profiling shows who buys, where they live, and how to tailor your offers.
- Top Rejection Breakdown: Clear percentage ranking of pricing, shipping, stock, and COD objections.
- Demographics Profiling: Granular age groups, gender splits, and top purchasing regions (e.g. Bangkok 58%).
- Prescriptive Counter-Scripts: AI suggests proven response scripts to overcome top hesitations on the spot.
End-to-end sales pipeline analysis & velocity tracking
Understand every stage of customer progression. Spot drop-offs between quotation and payment slip upload, and accelerate order closing speed with automated nudges.
- 5-Stage Pipeline Tracking: Detailed visibility into inbound chats, intent, carts, slips, and won revenue.
- Closing Speed Velocity: Measure exact time to convert from first message to confirmed bank slip.
- Bottleneck Detection: Automatically flags when carts stall at payment for more than 15 minutes.
Deep conversational intelligence across every customer chat
Understand customer emotions, detect urgency signals, and benchmark agent response quality. Business AI turns messy chat messages into structured intelligence that grows average order value.
- Buyer Urgency Radar: Detects "Ready to transfer now" and flags leads for instant closing.
- Sentiment & CSAT Scoring: Continuous emotion scoring (Positive 74%, Neutral 21%, At-Risk 5%).
- Upsell & Cross-sell Detection: Triggers smart product recommendations based on conversation history.
Transform your social sales data into autonomous business growth
Connect Facebook Messenger, Super Chat, and Super API in under 5 minutes to unlock full AI Insights & Intelligence.