Know why deals close and grow
Autonomous win/loss diagnostics, deal-breaker analytics, and margin forecasting tied directly to your sales database.
Understand what wins and what loses
Inspect won deals, lost opportunities, and key closing factors across sales agents and channels.
- Identify high-converting script patterns and objection handles
- Detect deal-breaker friction before losing high-intent prospects
- Link closed revenue directly to ad source and buyer profile
- Calculate dynamic margin lift with interactive scenario forecasting
- Automated speech-to-text and chat sentiment categorization
Built for conversation intelligence
Empower your team with AI insights that turn objections into closed revenue.
Won Deal Drivers
Pinpoint specific closing keywords, discount offers, and response timing that convert.
Deal-Breaker Analytics
Identify friction points that cause leads to drop off before completing payments.
Buyer Profiles
Segment leads by purchase intent, price tolerance, and preferred communication channel.
Pipeline Velocity
Measure time-to-first-response and time-to-close across all active human agents.
Script Intelligence
Discover winning sales scripts and objection counters used by top performers.
Margin Lift Forecaster
Simulate revenue impact of improving agent reply speed and handling objection topics.
Know exactly why deals close — and why they drop off
Never lose another customer in the chat queue. Business AI continuously classifies won transactions, flags abandoned conversations for re-engagement, and tracks in-flight pending orders with high closing probability.
- Won Cases Tracking: Immediate reconciliation with bank slip verification and checkout receipts.
- Lost Case Diagnostics: AI pinpoints the exact customer drop-off message and price resistance point.
- Pending Deals Radar: Automated reminders for buyers who promised to pay or requested account details.
Directly connect every ad dollar to won chat revenue
No more guessing which ads bring tire-kickers and which generate actual cash. Business AI matches incoming chats to click IDs, UTM tags, and ad creatives, showing true ROAS and won orders per campaign.
- Won Per Ads Calculation: Exact revenue and won deals attributed directly to specific ads.
- Multi-Network Attribution: Seamless tracking across Meta (Facebook & Instagram), TikTok, and Line LAP.
- Fatigue Alerting: Real-time warnings when an ad creative's won rate drops below baseline.
Pinpoint rejection causes and demographic buying profiles
Turn lost sales into actionable improvements. Natural Language AI reads thousands of chat objections automatically, while demographic profiling shows who buys, where they live, and how to tailor your offers.
- Top Rejection Breakdown: Clear percentage ranking of pricing, shipping, stock, and COD objections.
- Demographics Profiling: Granular age groups, gender splits, and top purchasing regions (e.g. Bangkok 58%).
- Prescriptive Counter-Scripts: AI suggests proven response scripts to overcome top hesitations on the spot.
End-to-end sales pipeline analysis & velocity tracking
Understand every stage of customer progression. Spot drop-offs between quotation and payment slip upload, and accelerate order closing speed with automated nudges.
- 5-Stage Pipeline Tracking: Detailed visibility into inbound chats, intent, carts, slips, and won revenue.
- Closing Speed Velocity: Measure exact time to convert from first message to confirmed bank slip.
- Bottleneck Detection: Automatically flags when carts stall at payment for more than 15 minutes.
Deep conversational intelligence across every customer chat
Understand customer emotions, detect urgency signals, and benchmark agent response quality. Business AI turns messy chat messages into structured intelligence that grows average order value.
- Buyer Urgency Radar: Detects "Ready to transfer now" and flags leads for instant closing.
- Sentiment & CSAT Scoring: Continuous emotion scoring (Positive 74%, Neutral 21%, At-Risk 5%).
- Upsell & Cross-sell Detection: Triggers smart product recommendations based on conversation history.
How These 6 Growth Engines Interconnect
From raw catalog ingestion to bank slip reconciliation — every engine automatically feeds live telemetry into the next, powering compounding store revenue without manual overhead.
Business AI Insights & Margin Diagnostics
OCR auto-reconciles Thai QR bank slips with 99.2% accuracy. Subtracts live ad spend and COGS from closed revenue to diagnose true product-level net profit margins.
{
"event": "MARGIN_DIAGNOSTICS_COMPLETED",
"total_settled_orders": 1420,
"thai_qr_slip_match_rate": "99.2%",
"gross_revenue": "฿1,950,200",
"product_cogs": "฿672,310",
"ad_spend_allocated": "฿404,200",
"net_operating_profit": "฿873,690",
"profit_optimization_signal": "Shift ฿50k from broad prospecting to Meta Lookalike (+฿110,880 projected revenue)",
"handoff_to": "/features/hub"
}Transform your social sales data into autonomous business growth
Connect Facebook Messenger, Super Chat, and Super API in under 5 minutes to unlock full AI Insights & Intelligence.