[{"data":1,"prerenderedAt":36},["Reactive",2],{"blogPosts-v1-17-0":3,"featurePages":35},{"slug":4,"id":5,"uuid":6,"title":7,"html":8,"comment_id":5,"feature_image":9,"featured":10,"visibility":11,"created_at":12,"updated_at":13,"published_at":14,"custom_excerpt":9,"codeinjection_head":9,"codeinjection_foot":9,"custom_template":9,"canonical_url":9,"tags":15,"authors":22,"primary_author":29,"primary_tag":30,"url":31,"excerpt":32,"reading_time":33,"access":34,"comments":10,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"email_subject":9,"frontmatter":9,"feature_image_alt":9,"feature_image_caption":9},"v1-17-0","6118e5f74b8f26503f72d554","00b198ff-dcdf-4b13-9922-551adf6e920f","v1.17.0","\u003Cp>We have released a version v1.17.0 with the following updates\u003C/p>\u003Cp>\u003C/p>\u003Ch3 id=\"%F0%9F%A4%96-dialogflow-integration\">🤖 Dialogflow integration\u003C/h3>\u003Cp>Chatbots are an essential part of every customer service platform. If you have many conversations happening in your account, scaling human support might not be effective. You could deploy a chatbot that helps answer trivial questions and hand it off to an agent when necessary. We have created a native integration with Dialogflow in the release so that it is easier for your to connect your bots.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/069/672-0d4aeecc4fbcf3fe1f105e3fb6dede21bf9750da.gif\" class=\"kg-image\" alt=\"ezgif-7-d4b0a4aa99f2.gif\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%F0%9F%94%96-tag-a-contact-using-a-label\">🔖 Tag a contact using a label\u003C/h3>\u003Cp>You can now tag a contact with a label from the contact sidebar. This allows you to segment your contacts easily.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/069/673-131d4733e1c20ac9965c1fbb3fdd6c15a7a16382.gif\" class=\"kg-image\" alt=\"5JMYydBvBU.gif\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%E2%9C%A8-assign-to-me-button\">✨ \"Assign to me\" button\u003C/h3>\u003Cp>We have often received the request to make it easier for an agent to take ownership of a contact. In this release, we have added a button to make the self-assignment easier than ever.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/069/674-825a890df0d18f9158b0b6b7cc09e099727a69eb.png\" class=\"kg-image\" alt=\"Screenshot 2021-06-17 at 6.07.42 PM.png\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%E2%9A%A1%EF%B8%8F-insert-canned-responses-anywhere-in-the-editor\">⚡️ Insert canned responses anywhere in the editor\u003C/h3>\u003Cp>Earlier canned responses were available only at the start of the content. Now you can use \u003Ccode>/\u003C/code> slash command anywhere in the editor.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://cloud.headwayapp.co/changelogs_images/images/big/000/069/676-f502492bd5af86be093d6eb02f8994f20bc58b4e.gif\" class=\"kg-image\" alt=\"ezgif-2-70d410173b1d.gif\" loading=\"lazy\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%F0%9F%92%85-other-improvements\">💅 Other improvements\u003C/h3>\u003Cul>\u003Cli>Added Client APIs for API Channel. You can now build custom clients for the API channel.\u003C/li>\u003Cli>Added the ability to run Chatwoot as an API only server.\u003C/li>\u003Cli>Added the ability to disable the email collect box on the widget.\u003C/li>\u003Cli>Fixed privilege validations for API endpoints.\u003C/li>\u003Cli>Improvements in the web widget campaigns.\u003C/li>\u003Cli>Fixed emails sent in the wrong translation.\u003C/li>\u003Cli>Added strong passwords as a requirement.\u003C/li>\u003Cli>Added the ability to specify bot as a sender of the message.\u003C/li>\u003Cli>Retain focus after sending a message.\u003C/li>\u003Cli>Added support for Polish(pl) language.\u003C/li>\u003C/ul>\u003Cp>Thanks to @aniravi24, for the contributions.\u003C/p>",null,false,"public","2021-08-15T10:01:27.000+00:00","2026-07-07T14:04:46.000+00:00","2021-06-17T10:02:00.000+00:00",[16],{"id":17,"name":18,"slug":18,"description":19,"feature_image":9,"visibility":11,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"codeinjection_head":9,"codeinjection_foot":9,"canonical_url":9,"accent_color":20,"url":21},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[23],{"id":24,"name":25,"slug":26,"profile_image":27,"cover_image":9,"bio":9,"website":9,"location":9,"facebook":9,"twitter":9,"meta_title":9,"meta_description":9,"threads":9,"bluesky":9,"mastodon":9,"tiktok":9,"youtube":9,"instagram":9,"linkedin":9,"url":28},"69f9f0829254f3684b76f52a","Pranav Raj S","pranav","https://www-internal-blog.chatwoot.com/content/images/2023/08/2246121.jpeg","https://www-internal-blog.chatwoot.com/author/pranav/",{"id":24,"name":25,"slug":26,"profile_image":27,"cover_image":9,"bio":9,"website":9,"location":9,"facebook":9,"twitter":9,"meta_title":9,"meta_description":9,"threads":9,"bluesky":9,"mastodon":9,"tiktok":9,"youtube":9,"instagram":9,"linkedin":9,"url":28},{"id":17,"name":18,"slug":18,"description":19,"feature_image":9,"visibility":11,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"codeinjection_head":9,"codeinjection_foot":9,"canonical_url":9,"accent_color":20,"url":21},"https://www-internal-blog.chatwoot.com/v1-17-0/","We have released a version v1.17.0 with the following updates\n\n\n\n🤖 Dialogflow integration\nChatbots are an essential part of every customer service platform. If you have\nmany conversations happening in your account, scaling human support might not be\neffective. You could deploy a chatbot that helps answer trivial questions and\nhand it off to an agent when necessary. We have created a native integration\nwith Dialogflow in the release so that it is easier for your to connect your\nbots.\n\n\n\n🔖 Tag a",2,true,[],1791619876554]