[{"data":1,"prerenderedAt":36},["Reactive",2],{"blogPosts-changelog-audio-alerts-contact-redesign":3,"featurePages":35},{"slug":4,"id":5,"uuid":6,"title":7,"html":8,"comment_id":5,"feature_image":9,"featured":10,"visibility":11,"created_at":12,"updated_at":13,"published_at":14,"custom_excerpt":9,"codeinjection_head":9,"codeinjection_foot":9,"custom_template":9,"canonical_url":9,"tags":15,"authors":22,"primary_author":29,"primary_tag":30,"url":31,"excerpt":32,"reading_time":33,"access":34,"comments":10,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"email_subject":9,"frontmatter":9,"feature_image_alt":9,"feature_image_caption":9},"changelog-audio-alerts-contact-redesign","6757e7714a1c2004e083a3d4","bf7f8c44-ae96-42a9-8835-0fe8c95c6740","Changelog: Week of December 10","\u003Cp>We've shipped a bunch of new features over the last few weeks, here are the highlights\u003C/p>\u003Ch3 id=\"%F0%9F%93%92-new-contacts-page\">📒 New Contacts Page\u003C/h3>\u003Cp>We've been busy redesigning the Chatwoot dashboard for a while now, and have been shipping these changes weekly. The latest in these changes was the redesigned contacts page. The design features a better editing experience, easier to navigate and start a conversation\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1056\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2024/12/CleanShot-2024-12-10-at-12.39.54@2x.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Cp>\u003C/p>\u003Ch3 id=\"%F0%9F%94%A5-granular-controls-for-audio-alerts\">🔥 Granular controls for audio alerts\u003C/h3>\u003Cp>We had multiple community members pointing out that the audio alerts did not adequately cover their use-cases, especially if you're a manager, or you have a particularly large team. The newest update brings a much more granular control over audio alerts.\u003C/p>\u003Cfigure class=\"kg-card kg-image-card\">\u003Cimg src=\"https://www-internal-blog.chatwoot.com/content/images/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png\" class=\"kg-image\" alt=\"\" loading=\"lazy\" width=\"2000\" height=\"1343\" srcset=\"https://www-internal-blog.chatwoot.com/content/images/size/w600/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png 600w, https://www-internal-blog.chatwoot.com/content/images/size/w1000/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png 1000w, https://www-internal-blog.chatwoot.com/content/images/size/w1600/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png 1600w, https://www-internal-blog.chatwoot.com/content/images/2024/12/CleanShot-2024-12-10-at-12.42.42@2x-1.png 2000w\" sizes=\"(min-width: 720px) 720px\">\u003C/figure>\u003Cp>You can now choose the conditions for which alerts will be triggered, we also added three new tones along with a button to quickly preview them. \u003C/p>",null,false,"public","2024-12-10T07:02:09.000+00:00","2026-09-01T20:44:32.000+00:00","2024-12-11T03:24:04.000+00:00",[16],{"id":17,"name":18,"slug":18,"description":19,"feature_image":9,"visibility":11,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"codeinjection_head":9,"codeinjection_foot":9,"canonical_url":9,"accent_color":20,"url":21},"6118da7b4b8f26503f72d52e","releases","We release a new and improved version of Chatwoot every mid-month. We make sure to tell you all about it and how you can use it to improve your Chatwoot experience, in our series of product updates.","#189aff","https://www-internal-blog.chatwoot.com/tag/releases/",[23],{"id":24,"name":25,"slug":26,"profile_image":27,"cover_image":9,"bio":9,"website":9,"location":9,"facebook":9,"twitter":9,"meta_title":9,"meta_description":9,"threads":9,"bluesky":9,"mastodon":9,"tiktok":9,"youtube":9,"instagram":9,"linkedin":9,"url":28},"66168e2b4a1c2004e083a286","Shivam Mishra","shivam","https://www.gravatar.com/avatar/f3c9f7da1c648fbc817c59ff00e0225f?s=250&r=x&d=mp","https://www-internal-blog.chatwoot.com/author/shivam/",{"id":24,"name":25,"slug":26,"profile_image":27,"cover_image":9,"bio":9,"website":9,"location":9,"facebook":9,"twitter":9,"meta_title":9,"meta_description":9,"threads":9,"bluesky":9,"mastodon":9,"tiktok":9,"youtube":9,"instagram":9,"linkedin":9,"url":28},{"id":17,"name":18,"slug":18,"description":19,"feature_image":9,"visibility":11,"og_image":9,"og_title":9,"og_description":9,"twitter_image":9,"twitter_title":9,"twitter_description":9,"meta_title":9,"meta_description":9,"codeinjection_head":9,"codeinjection_foot":9,"canonical_url":9,"accent_color":20,"url":21},"https://www-internal-blog.chatwoot.com/changelog-audio-alerts-contact-redesign/","We've shipped a bunch of new features over the last few weeks, here are the highlights\n\n\n📒 New Contacts Page\n\nWe've been busy redesigning the Chatwoot dashboard for a while now, and have been shipping these changes weekly. The latest in these changes was the redesigned contacts page. The design features a better editing experience, easier to navigate and start a conversation\n\n\n\n\n🔥 Granular controls for audio alerts\n\nWe had multiple community members pointing out that the audio alerts did not a",1,true,[],1791619874639]